LEGAL

Refund
policy.

Last updated: 26 August 2026. This Refund Policy applies to every purchase of the GotSubmitted directory submission package and is part of our Terms and Conditions.

All sales are final

The $499 USD package (or any other price shown at checkout) is a one-time payment for a manual submission service. We do not provide refunds, credits, cancellations, or chargebacks cooperation for the service fee under any conditions.

No refunds in any situation

Without limitation, you are not entitled to a refund if:

You change your mind, no longer need the service, or purchased by mistake.
You have not used the customer dashboard or have not finished your profile.
Directory submissions have not started, are in progress, or are incomplete.
A directory is slow, rejects your listing, edits it, or later removes it.
A directory is added, removed, or renamed after you pay.
You are unhappy with results, traffic, rankings, backlinks, or AI visibility.
Your website, product, or category is a poor fit for some directories.
You provided incomplete, inaccurate, or delayed information.
You close your account or stop communicating with our team.
You requested the service for a business you no longer operate.

Payment confirmation starts our obligation to perform the service. It does not create a cooling-off period or a money-back guarantee.

Stripe

Payments are processed by Stripe. Opening a dispute or chargeback does not change this policy. If Stripe contacts us about a dispute, we may provide records of your order, these terms, and this no-refund policy.

Unauthorized payments

If you believe a charge was made without your authorization, contact Stripe and use our contact form immediately so we can review the payment record. That is a payment-processor issue, not a refund of a completed service purchase.

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